PUBLIC OFFER AGREEMENT for information and consulting services
1. General provisions
1.1. This document constitutes a public offer to enter into an agreement for information and consulting services with any interested individual (the "Client"). The service provider is referred to as the "Tutor".
1.2. Full and unconditional acceptance of this offer is effected by the Client paying for services or submitting a request on this website.
1.3. The Tutor is not an educational institution and does not issue state-recognised diplomas or certificates. Services are purely of an information and consulting nature (private tutoring).
2. Subject of the agreement
2.1. The Tutor undertakes to provide the Client with individual or group online language lessons, and the Client undertakes to accept and pay for those services.
2.2. Schedule, format and pricing are set out on the website and are confirmed by the parties via messenger or email.
3. Rights and obligations
3.1. The Tutor undertakes to: conduct lessons at the agreed time via an online platform; provide the Client with access to necessary learning materials for the duration of the course.
3.2. The Client undertakes to: pay for services on time; ensure a stable internet connection and functioning equipment; complete assignments and follow the Tutor's recommendations.
4. Cancellation and rescheduling
4.1. Cancellation or rescheduling of an individual lesson without losing payment is possible no later than 24 hours before the agreed start time.
4.2. Cancellations made less than 24 hours before the lesson, or no-shows within 15 minutes of the start time, are charged in full and no refund is issued.
4.3. Lesson packs have a limited validity period. Unused lessons after the agreed deadline are forfeited.
5. Payment and refunds
5.1. Services are provided on a 100% prepayment basis (per lesson or per pack), unless otherwise agreed individually.
5.2. If the Client withdraws from a lesson pack, the Tutor will refund the balance after deducting the cost of completed lessons (at the single-lesson rate) and any actual expenses incurred.
6. Liability and warranties
6.1. The Tutor is not liable for technical issues on the Client's side (poor internet, broken microphone, etc.) that prevent a lesson from taking place.
6.2. The Tutor does not guarantee that the Client will pass any language examination, as results depend on the Client's individual abilities, effort and independent study.
6.3. Intellectual property: materials and lesson recordings provided by the Tutor are for the Client's personal use only. Copying, distributing or transferring them to third parties is prohibited.
